By accessing and using the shinecrafty website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website located at [website URL] (the "Service") operated by shinecrafty.

If you do not agree to these Terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Important: These Terms apply to all visitors, users, and others who access or use the Service. By using our Service, you represent that you are at least 18 years of age or have the consent of a parent or guardian.

shinecrafty provides various digital services and solutions designed to enhance your business operations and digital presence. Our services include but are not limited to:

• Web development and design services
• Digital marketing solutions
• E-commerce platform development
• Mobile application development
• SEO and content optimization
• Consultation and strategic planning

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

To access certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

The Service and its original content, features, and functionality are and will remain the exclusive property of shinecrafty and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

User-Generated Content

You retain ownership of content you submit to our Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with operating and improving our Service.

Certain features of our Service may require payment. Payment terms, pricing, and billing procedures will be clearly communicated before you commit to any purchase.

Payment Methods and Billing

• All fees are non-refundable unless otherwise specified
• Prices may change with 30 days advance notice
• Payment is due according to the invoice terms
• Late payments may incur additional charges
• We accept major credit cards and bank transfers

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Data Security Measures

• SSL encryption for all data transmissions
• Regular security audits and updates
• Limited access to personal data
• Secure data storage and backup systems
• Compliance with applicable data protection laws

For detailed information about how we handle your data, please review our Privacy Policy.

You may not use our Service for any unlawful purpose or to solicit others to engage in unlawful activities. You agree not to use the Service in any way that could damage, disable, or impair the Service.

Prohibited Activities

While we strive to provide continuous service, we do not guarantee that the Service will be available at all times. Scheduled maintenance, updates, or technical issues may temporarily affect service availability.

Service Level Commitments

• 99.9% uptime target for critical services
• 24-48 hour advance notice for planned maintenance
• Emergency maintenance may be performed with minimal notice
• Service credits may be provided for significant outages
• Regular backup and disaster recovery procedures

In no event shall shinecrafty, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Liability Limitations

• Our total liability shall not exceed the amount paid by you for the Service
• We are not liable for indirect, incidental, or consequential damages
• Loss of data or business interruption damages
• Third-party service failures or performance issues
• Damages resulting from unauthorized access to your account

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

You agree to defend, indemnify, and hold harmless shinecrafty and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

Either party may terminate the agreement at any time. Upon termination, your right to use the Service will cease immediately. All provisions that should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Termination Procedures

• Written notice required for termination (30 days minimum)
• Data export available for 30 days after termination
• Outstanding invoices must be paid upon termination
• Confidentiality obligations survive termination
• Service access revoked immediately upon termination

These Terms shall be interpreted and governed by the laws of the Philippines, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Taguig City, Metro Manila, Philippines.

Dispute Resolution Process

1. Initial informal resolution attempt between parties
2. Mediation proceedings if informal resolution fails
3. Binding arbitration as final resolution method
4. Small claims court available for appropriate disputes
5. Class action lawsuits waived by both parties

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

Your continued use of the Service following the posting of any changes constitutes acceptance of those changes. If you do not agree to the new Terms, you are no longer authorized to use the Service.